An honest model for Austin drivers
DentPicks doesn't have a body shop in Austin — and we won't pretend we do. What we offer instead is a concierge alternative: your vehicle is picked up at your Austin home or office, transported on a professional vehicle trailer to our permanent facility in Plano, repaired by our in-house paintless dent repair team, and delivered back to you. The same team, the same building, and the same written lifetime warranty that North Texas customers have trusted since 2018 — Austin included.
What to expect, step by step
We confirm a pickup time with you in advance — nothing shows up unannounced.
Your vehicle's condition is recorded together with you before it leaves your driveway.
Nothing is loaded or transported until you've approved the pickup and transport plan.
Your vehicle is loaded and secured on a dedicated trailer — it is never driven between Austin and Plano.
Live updates while we repair, then final QC, a mini exterior detail, and trailer delivery back to your Austin address.
Exact pickup windows, transportation details, and return-delivery scheduling depend on your vehicle, location, and the scope of the repair — we confirm all of that with you directly before your vehicle is ever scheduled for transport.
Your insurance claim, handled with you
Hail claims fall under comprehensive coverage, and Texas insurers can't raise your rate for filing one. We help you document the damage for the adjuster, communicate supplements if hidden damage is found during teardown, and on many approved hail claims we're able to waive your standard deductible up to $1,000 — the same policy we apply for every DentPicks customer. The claim decision always stays between you and your insurer; we're not your insurance company and we don't provide legal advice.
About the rental car: because Austin is a trailer-service area, the rental comes through your own policy's rental coverage rather than our DFW loaner fleet. If your policy includes it, we’ll help you arrange a rental from Enterprise or a similar company close to you — sometimes they can even bring the car right to your house — timed so you have wheels before the trailer collects your vehicle. Not sure what your policy includes? We'll go through your declarations page with you when we review the claim.
Real repairs, not renders
Drag the slider to compare genuine customer vehicles before and after paintless dent repair at our shop.
Before
After
Before
After
See the full before & after gallery →
Hail history in Austin
Austin drivers remember the April 2021 storm that dropped softball-sized hail across Round Rock, Pflugerville and Hutto — one of the costliest hail events in Central Texas history, with insured losses topping a billion dollars. Spring 2024 brought more damaging rounds through the metro. Storms like that come back every few seasons on the I-35 corridor.
If your vehicle was caught in any of those storms — or you're just now noticing dents months later — we can still help. Most insurance policies allow hail claims well after the storm date, as long as the policy was active at the time. One note: big storms damage roofs as well as cars, but auto and roofing claims go through different insurers and adjusters — we handle only the auto side and keep the two processes independent.
Where we pick up around Austin
We serve the greater Austin metro, including Round Rock, Pflugerville, Cedar Park, Leander, Georgetown, Lakeway, Bee Cave, Buda, Kyle, and Dripping Springs. Because this is a scheduled, trailer-based service rather than a local drop-in shop, exact availability for your address is confirmed when you request an inspection.
Common questions from Austin drivers
Does DentPicks have a repair shop in Austin?
No. DentPicks is based at our established facility at 1915 N Central Expy #800, Plano, TX 75075. We do not have a shop, office, or drop-off location in Austin — and we won't pretend we do. Eligible vehicles are picked up on a professional trailer, repaired in Plano, and delivered back to you.
Will you drive my vehicle from Austin to Plano?
No. Eligible vehicles are transported on a professional vehicle trailer rather than driven on the highway. Your vehicle's condition is documented together with you before it leaves your driveway, and nothing is loaded until you've approved the transport plan.
How do I stay on the road while my car is away?
If your policy includes rental coverage, we'll help you arrange a rental from Enterprise or a similar company close to you — sometimes they can even bring the car to your house — before the trailer collects your vehicle. Not sure whether you have rental coverage? We'll check your declarations page with you when we review the claim.
How long will you keep my vehicle?
Most hail repairs take about 5–10 business days depending on severity — a typical range, not a guaranteed delivery date. Transportation time to and from Austin is confirmed separately when pickup is scheduled, and you receive live updates throughout.
Is pickup available everywhere around Austin?
We serve the greater Austin metro. Availability depends on your specific location and scheduling — we confirm eligibility when you request an inspection.
Can you repair luxury, aluminum, or electric vehicles?
Yes. Our team repairs luxury vehicles, aluminum panels, and electric vehicles, with the manufacturer-safe techniques each of them requires.
Request your Austin hail inspection
Send photos of the damage through the form — we'll reply the same day with your claim options, rental-coverage check, and a pickup plan. Written lifetime warranty on every repair.