Every guide is grounded in real repair work at our Plano shop and technically reviewed by founder Vytas Kucinskas before it carries the reviewed label. Sources and review dates are shown on every page.
Most insurers accept an approximate date of loss, so report the claim rather than waiting until you are certain.
File a separate claim for each vehicle, using the same storm date on all of them.
Treat it as an insurance question before a repair question. Hail is normally handled under the comprehensive portion of a Texas auto policy, and leases typically require the vehicle to be insured, so file promptly, document the storm date, and get the…
Report both as one comprehensive claim from the same storm date, which normally means one deductible rather than two. Photograph the glass and the body damage before anything is replaced.
It can seem that way, but the dents were made at impact. Shallow hail damage is invisible in flat daylight and on light-colored paint, so it surfaces later when the lighting, your viewing angle or the cleanliness of the panel changes.
A low spot is metal still sitting below the panel's original contour — the remains of the dent. A high spot is metal pushed above it, usually from too much pressure at one point.
Hidden filler usually removes the paintless option on that part of the panel. Filler is rigid and bonded to the surface, so pushing metal underneath it can crack it or lift it instead of restoring the shape.
Expect an update whenever the status genuinely changes, and no more than two business days of silence even when it has not.
Inspect the repair under hard-edged light, not shade. Put the car in direct sun or reflect a straight light source across the panel, crouch so you are looking along the surface, and sweep the reflected line across the repaired area.
Yes, and often by more than the repair would cost. An appraisal estimates market value minus what a buyer must spend to make the car retail-ready, so cosmetic damage is deducted as reconditioning at retail body-shop rates, usually priced by panel rather…
If you own the vehicle outright, usually not: the settlement pays for the loss and your policy generally does not dictate how you spend it.
Overlapping storms merge into one damage count, because hail dents carry no date. Insurance works by event, so each storm is normally its own occurrence with its own deductible — which makes separating them the whole problem.
Send us photos of the damage or schedule an inspection at the Plano shop — we'll tell you honestly what your vehicle needs, what it should cost, and whether a claim makes sense.
Someone from the team will get back to you. If it is urgent, call (866) 336-8767 and you will reach the Plano shop.